Shipping

SHIPPING

Orders for our Australian customers are shipped from our Sydney based Head Office.

Free shipping option at checkout for all purchases $100+ in Australia.

Orders under $100 - shipping within Australia is $10.

Please note that there may be delays to shipping during busy periods and holidays.

All other international orders placed via the AU website incur a flat shipping
cost of $35.

Please note that the order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied.

We do not offer PO Box Delivery for online orders.

CHRISTMAS DISPATCH TIMES 

With The Festive Season around the corner, please note that Aus Post has given an estimate on shipping cut offs for customers to ensure they receive their parcels before 24th December: 

  • Parcel Post: 13 December 2021 
  • Express Post: 20 December 2021

To ensure that you receive your parcel before Christmas, please adhere to these dates. 

DISPATCH & DELIVERY

Your wish order will be dispatched same day if ordered before 2pm AEST. Otherwise, orders will be dispatched within 24 hours of being placed, unless placed over a weekend or on a public holiday - if this is the case, it will be dispatched on the next business day.

By placing an order with Wish, you are responsible for original shipping charges, all applicable custom and duty import fees, and the cost of return shipping back to Wish. This also applies to any shipments that are refused by you at delivery.

For delivery within Australia, we use Australia Post. The estimated delivery time for metropolitan areas in Australia is 1-4 business days, and the estimated delivery time for rural or remote areas is 3-5 business days. The estimated time for delivery to New Zealand is 3-10 business days.

Please note that shipping charges are non-refundable, and we are unable to change your shipping method once you have placed your order.

If you have any questions about the delivery of your order, ask away! Contact our Customer Care team at shop@wish.com.au.

 

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